Mitigate risk

Access better data to select better quality tenants

Improve cash flow

Collect more payments with proven soft collections tools

Remain compliant

Make legal compliance simpler across your business

Simplify the challenges of residential leasing

Navigating all of the challenges associated with residential property management can be stressful. Not only is it of key importance to find the right tenants, vet them and provide the correct legal documentation but it’s an ongoing process to ensure that rent is collected in full and on time. Any issues with collections require careful legal consideration and the management of credit ratings and negative listings.

TPN’s credit checks, legal document packs and collection services will make life much easier for you as a landlord or property manager and will ensure that you can focus on the tasks that grow your business rather than being bogged down with heavy administration and worry about legal compliance.

Select the best tenant for your property

TPN Residential Property

Tenant vetting and screening

The TPN RentCheck® uses data from three different credit bureaus to evaluate tenant affordability. A complete rental payment profile history is the perfect measure to understand the risk of defaulting before placing a tenant. TPN Credex® score is an advanced scoring method that combines all the various data sources into an easy-to-understand summary of your tenant’s creditworthiness.

TPN Residential Property

Afforability

When it comes to renting a property, it is important to make sure that the applicant can afford to pay the monthly rental payment. TPN provides a comprehensive affordability analysis for the property sector. To prevent document fraud, TPN Verified Online Bank Statements are used to validate the applicant’s income directly with the bank. This helps in confirming monthly income versus actual expenditure over the last 6 months.

TPN Residential Property

Identity verification

To prevent identity theft and block fraudulent documents from being accepted in applications, it is important to verify tenant ID. This can be done by comparing live photos with the Dept of Home Affairs using real-time identity biometrics. Recent amendments to the Financial Intelligence Act now require property practitioners to verify the accuracy of collected documents with a third party, placing an additional responsibility on them.

TPN Residential Property

Stay updated with comprehensive performance insights

Stay up to date with the latest industry insights on the rental market in South Africa. The quarterly TPN Residential Rental Monitor report provides valuable information on rental market trends based on TPN data for tenants who are in good standing, payment performance by rental value band, the TPN Squat Index, national and provincial rental escalations, and the latest consumer insights.

Property Practitioners and Investors choose TPN’s 8-in-1 RentCheck®


TPN rental payment behaviour
TransUnion credit information
Verified employment data
Credit repayment profile
Deeds data on property ownership
Affordability check
Directorship and CIPC data
Qualifications on file

Change the way tenants prioritise your payments

Rental payment profiles

TPN Residential Property

Rental payment profiles

Provide a powerful incentive for tenants to make rental payments by rewarding positive payment behaviour with an improved credit record. Activate monthly SMS messages from TPN Credit Bureau to inform your tenants whether their credit profile has been positively or negatively affected by their rental payment – a free service that has changed the payment behaviour of hundreds of thousands of tenants. 

The TPN Rental Payment Profile is a month-by-month indication of how a tenant’s account is paid. There are Five Rental Payment Profile flags: 

Tenant risk monitor

TPN Residential Property

Tenant risk monitor

Understand the real risk of your current rental portfolio by viewing your Tenant Risk Monitor on the TPN System. Tenants are actively monitored monthly to empower you with up-to-date information on current risks right on your own dashboard.  

Proactively identify tenants that are at risk of non-payment.  

View individual risk profiles to select the most suitable collection tool. 

Make the right decision when it is time to renew the lease.  

Rental arrears collection

TPN Residential Property

Rental arrears collection

Kick your collections off correctly with a legally compliant Letter of Demand that has an impressive impact on tenant payment behaviour.  

Move forward knowing that courts across South Africa accept TPN Letters of Demand and TPN Letters of Cancellation as binding documents for all legal action.  

Send your Letters of Demand immediately via SMS, email, and post directly from the TPN system. 

Load a Negative Listing on the credit bureau at no cost. Negative Listings motivate tenants to settle their outstanding debt by lowering their credit score and making it difficult to rent another property without settling previous rental debt first. 

Rental portfolio management

TPN Residential Property

Rental portfolio management

Manage all tenants and properties from anywhere with a rental management tool that is free and fully integrated into TPN Credit Bureau for tenant screening, collections, and data sharing.  

Create easily customisable invoices and send automated receipts.  

Keep track of all your income and expenses linked to vendors, tenants, properties, and owners.  

Create yearly tax reports automatically to simplify tax season. 

Key facts

Our clients

Easily comply with the latest in legal requirements