Collect outstanding fees quickly and efficiently

Improve cash flow with a proven set of collection tools

Reduce costs and save on legal fees

Scalable and suitable for any size of organisation

school fee collections

Improve your school’s cashflow with proven soft collection tools

The collection of unpaid school fees can be a daunting task.  Collecting outstanding tuition fees and navigating legal processes are difficult enough. TPN empowers you with all the documents, tools and advice you need to ensure that payments are made on time and in full by parents and guardians. Ensure that any debt collecting, or negative listings procedures, can be carried out as painlessly as possible.

A trusted partner to take away the burden of debt collection and legal processes

school fee collections

Legal documents that make an impact

Enforce your rights and protect your interests through legally compliant Letters of Demand and Cancellation. The TPN Letter of Demand has an immediate impact on parent payment behaviour and is the first step to loading a negative listing against a defaulting parent or guardian.

school fee collections

A proactive way to encourage debt settlement

Motivate parents to settle their outstanding debt — A parent with a negative listing against their name will find it difficult to enroll at another school without clearing their debt first. Parents have proven to pay school fees immediately if they know that they are at risk of negatively affecting their credit profile.

school fee collections

Compliance and ongoing legal advice

Remain compliant with the National Credit Act throughout the collections process and receive ongoing support and expert legal advice from the TPN Legal Team. Rest assured that our documents are recognised by the South African legal system.

Our collections service


Letters of Demand
Send legally binding Letters of Demand to advise parents when they are in arrears and to serve as a warning of possible repercussions should payment not be made.
Negative listings
Load negative (adverse) listings for free against non-paying parents on TPN and TransUnion credit bureaux.
NCA Compliant
Choose from industry standard Letters of Demand delivered electronically and by regular or registered post (NCA Regulation 19(4) compliant).
Credit ratings
Reward positive school fee payment behaviour with an improved credit rating.
Free legal advice
Gain access to the TPN Legal Team for free legal advice.
System integration
Automate Letters of Demand to be sent via SMS, email, and post directly from the TPN system.
History and reminders
Use the TPN Payment Profile to track payment history and send prompt payment reminders.
Industry insights
Get access to the latest TPN industry insights reports to track performance and set your collection objectives.

Client success stories – All types of schools rely on TPN to improve their cash flow. Hear from our clients:

The Ridge Preparatory School is a private school for boys situated in Westcliff, Johannesburg, South Africa.

Edenglen High School is a public fee-paying school, situated in Eden Glen, Johannesburg, South Africa.